PC Pro

PC PRO

Duration: On Demand

Language: English

CompTIA PC Pro is a comprehensive training course that prepares you to master foundational PC hardware and software concepts and skills. This course is designed to help you learn how to install, configure, and troubleshoot PCs, mobile devices, and peripherals in today’s technology-driven environments.

With hands-on simulations, real-world scenarios, and certification preparation, PC Pro ensures you are ready to excel in IT support roles and prepares you for the CompTIA A+ certification (V14). Gain the skills and confidence to excel in tech support roles and pass the CompTIA A+ (V14) certification exams. PC Pro offers a dynamic learning experience with interactive tools, hands-on labs, and targeted certification preparation.

Course objectives

Hardware

  Identify, install, and configure PC components and peripherals.  Troubleshoot hardware issues and perform upgrades.

Operating systems

  Install, configure, and manage Windows, macOS, and Linux operating systems.  Perform system updates, backups, and recovery.

Networking

  Understand basic networking concepts, including IP addressing and protocols.  Configure and troubleshoot wired and wireless network connections.

Security

  Implement security best practices for PCs and mobile devices.  Detect and mitigate common cybersecurity threats.

Mobile devices

  Configure and troubleshoot mobile devices, including smartphones and tablets.  Manage mobile operating systems and applications.

Troubleshooting

•   Apply troubleshooting methodologies to resolve hardware, software, and network issues.
•   Use diagnostic tools to identify and fix system problems.

Download objectives Competency assessment details

• Included with the course: The PC Pro competency assessment is integrated into the course
• Assessment format: Performance-based tasks that simulate real-world scenarios
• Launch date: May 24, 2022
• Question count: Up to 13 lab questions
• Task count: Up to 46 tasks in the assessment  Time limit: 120 minutes
• Score range: 200 – 2000
• Passing score: 1420
• Recommended experience: Before starting the course, you should have foundational knowledge of PC hardware and software concepts
• Retirement: July 31, 2026

Skills learned

• Identify, install, and troubleshoot PC components and peripherals.
• Install, configure, and manage Windows, macOS, and Linux systems.  Configure and troubleshoot wired and wireless network connections.   Implement security best practices and detect common threats.
• Apply methodologies to resolve hardware, software, and network issues.

Gain the skills and confidence to excel in tech support roles and pass the CompTIA A+ (V14) certification exams. PC Pro offers a dynamic learning experience with interactive tools, hands-on labs, and targeted certification preparation.

• Interactive learning: Engage with videos, text lessons, quizzes, and demonstrations.
• Real-world labs: Practice PC assembly, OS installation, networking, and troubleshooting.
• Topics include: Hardware, operating systems, networking, cloud, and security.
• Certification prep tools: Access practice tests, reports, and feedback to track progress.
• Year-long access: Study anytime with 12 months of training, redeemable within 12 months of purchase