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ITIL 4
Create, Deliver and Support
Instructor Guide
Fully accredited by PEOPLECERT, this ITIL 4 Create, Deliver and Support courseware is developed by leading industry experts who have followed the official AXELOS syllabus. This is a white-labelled product and can be easily branded with your corporate logo, colors and contact details.
This AXELOS ITIL 4 Specialist course is designed to be run over three days. The ITIL 4 Specialist: Create, Deliver & Support course is designed to provide IT leaders, practitioners and support staff with an understanding of how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods and tools. It gives them an understanding of service performance, service quality and improvement methods. The course is based on the ITIL 4 best practice service value system featured in the latest guidelines. As part of the course, delegates will be prepared for and take the ITIL 4 Create, Deliver & Support examination.