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ITIL 4 <BR>Direct, Plan and Improve <BR>Study Guide

Direct, Plan and Improve
Study Guide

Fully accredited by PEOPLECERT, this ITIL 4 Direct, Plan and Improve courseware is developed by leading industry experts who have followed the official AXELOS syllabus. This is a white-labelled product and can be easily branded with your corporate logo, colors and contact details.


This AXELOS ITIL 4 Strategist course is designed to be run over three days. The ITIL 4 Strategist: Direct, Plan & Improve course is designed to provide the candidate with the practical skills necessary to create a ‘learning and improving’ IT organisation, with a strong and effective strategic direction. While some topics are specialist in nature, others are valuable to all practitioners. Regardless of organisational role, everyone has authority, even if it is limited to personal direction. Everyone should plan and everyone should be contributing to, if not leading, improvement. This course explores and explains principles, methods and techniques that can be universally used to direct, plan and improve. This course will also provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility. As part of the course, delegates will be prepared for and take the ITIL 4 Strategist: Direct, Plan & Improve examination.