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ITIL 4
Foundation
Instructor Guide
Fully accredited by PEOPLECERT, this ITIL 4 Foundation courseware is developed by leading industry experts who have followed the official AXELOS syllabus. This is a white-labelled product and can be easily branded with your corporate logo, colors and contact details.
This AXELOS, two-day ITIL 4 Awareness course is to enable service providers to deliver key service management messages to large audiences during periods of organisational transformation or service management transition. With the correct conditions this seminar style overview course can easily accommodate up to 100 delegates. The ITIL 4 Awareness course provides very high-level information and focuses on primary concepts, principles and practices; as such it does not provide an examination. However, the accompanying delegate courseware includes comprehensive self-study materials which may help prepare individuals with high levels of ITIL awareness for the ITIL 4 Foundation exam. It should be noted however that the purpose of this course is not to prepare delegates for certification. If this is the desired result then the ITIL 4 Foundation course should be chosen.