A+ Core 1 (v15)

A+ Core 1 (V15)

Duration: On Demand

Language: English

A+ Core 1 (V15) exam objectives summary

Mobile devices (13%)

• Hardware setup: installing components like batteries, cameras, and Wi-Fi antennas.
• Accessory options: configuring USB, Bluetooth, NFC, and docking stations.
• Network setup: configuring Wi-Fi, Bluetooth, cellular data, and synchronization settings.
• Troubleshooting: identifying and fixing hardware and connectivity issues.

Networking (23%)

• Protocols and ports: learning about networking protocols, ports, and wireless technologies.
• SOHO networks: setting up small office/home office networks, including IP addressing and VPNs.
• Networking tools: troubleshooting with crimpers, cable testers, and Wi-Fi analyzers.

Hardware (25%)

• Component installation: setting up RAM, CPUs, and storage devices.
• Cables and connectors: working with HDMI, Ethernet, and USB cables.
• Peripheral devices: installing and maintaining printers, scanners, and other peripherals.
• Motherboards and power: configuring motherboards, power supplies, and cooling solutions.

Virtualization and cloud computing (11%)

• Virtualization concepts: understanding virtual machines, hypervisors, and desktop virtualization.
• Cloud models: learning about IaaS, SaaS, and PaaS.

Hardware and network troubleshooting (28%)

• Diagnosing issues: identifying and fixing hardware, network, and connectivity problems.
• Troubleshooting tools: using multimeters, cable testers, and loopback plugs.

Exam details

• Exam version: V15; Core 1 and Core 2 exams must be taken from the same version, no mixing allowed
• Exam series code: 220-1201 (Core 1)
• Launch date: March 25, 2025
• Number of questions: Maximum of 90 per exam, including multiple-choice (single and multiple response), drag-and-drop, and performance-based questions
• Length of test: 90 minutes
• Passing score: A+ Core 1: 675 (on a scale of 900)
• Recommended experience: 12 months of hands-on experience in an IT support specialist job role
• Languages: English
• Retirement: Usually three years after launch (estimated 2028)
• DoD 8140 approved work roles: Technical support specialist, system administrator, and cyber defense infrastructure support specialist

Skills learned

• Install, configure, and maintain hardware components and mobile devices. Troubleshoot hardware, network, and connectivity issues.
• Understand networking basics and configure SOHO networks. Explain virtualization and cloud computing concepts.
• Use troubleshooting tools to diagnose and resolve technical problems.
• Acquire the knowledge and skills needed to earn your A+ Core 1 (V15) certification with A+ Core 1 CertMaster Learn. This interactive, self-paced course is designed for comprehensive learning from the ground up. It helps you prepare for your certification exam while building a solid foundation in essential tech concepts and skills for help desk technicians.
• Comprehensive preparation: Master skills like installing motherboards, troubleshooting hardware, configuring networks, and supporting mobile and print devices.
• Instructional lessons: Learn with narrative content, videos, and guided labs to build foundational knowledge.
• Skill development: Build skills and knowledge of a help desk technician through a proven learning progression design that emphasizes context and practice.
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• Extensive practice: Engage with assessments and performance-based questions to reinforce your learning.
• Skill tracking: Monitor progress with assessments, quizzes, and actionable feedback to ensure continuous improvement.
• Year-long access: Study anytime with 12 months of training